Last updated: 14 November 2026
Our promise: if you buy a Tiny Moments product and it is not right for you, email us within 24 hours of your purchase and we will refund the full price. No forms and no fuss.
Email shnlislam@gmail.com from the email address you used at checkout, with the subject line "Refund", and tell us which product you bought. That is all we need.
Refunds go back to the original PayPal payment method — we cannot send them anywhere else. Once we have approved your request we process it promptly; how long the money then takes to appear depends on PayPal and your bank, and is usually a few business days.
Once the 24-hour window has passed, change-of-mind refunds close. But some things are always put right, whatever the date: a file that will not open, a download that failed, or a duplicate charge. Email us and we will fix the file, resend it, or refund the extra charge.
Our products are instant downloads — the moment you buy, the files are yours to keep. A short, clear refund window is how we keep that fair on both sides: long enough to change your mind, simple enough to never argue about.
Anything unclear? See our Contact page — a real person reads every message.
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